Ross Smith retired in January 2011, from the position of Professor in the School of Business Information Technology and Logistics, RMIT University, Melbourne Australia, working at the City Campus. He continues, however, to contribute to the life of the school, carrying out some part-time teaching and participating in various research projects.

Since completing his doctoral studies in computational physics, in 1977, he has been a member of faculty at the Australian National University, Swinburne University of Technology, Deakin University and, since January 2007, at RMIT University.

Ross has taught widely across the curriculum in areas such as business computing, systems analysis and design, supply chain management, software engineering, systems implementation, and software project management.

During the mid 1980's Ross took a break from university life and worked for the Defence Science and Technology Organisation (DSTO), with particular responsibilities in the areas of logistic systems analysis and computer simulation.

Ross has researched and published widely in systems methodologies, requirements engineering, and knowledge management. Much of this research has sought to apply and further develop systems thinking to tackle the sort of messy, ill-structured problems which real life presents to managers, of all kinds and at all levels. Research has centred on systems ideas, developed originally at Lancaster University (UK), now broadly classified as "Soft Systems Methodology" (SSM). In recent years these ideas have been applied to strategic decision making in the context of supply chain management, and requirements engineering. Research in the area of knowledge management has focussed on knowledge transfer via web-based systems, and on the role of communities of practice in organisational knowledge work.

From this page you can access Ross Smith's Curriculum Vitae (C.V.), Publications List and a background to Research Interests, using the links to the left.

Enquiries are welcomed, via the various means shown below.

Professor Ross Smith
School of Business Information Technology and Logistics,
RMIT University,
GPO Box 2476V, Melbourne,
Victoria, 3001 Australia.
E-mail: rhesmith@netspace.net.au

Page last updated: 18 November 2011 [rhesmith@netspace.net.au]
© RMIT University 2011