Ross Smith is a Professor in the School of Business Information Technology, RMIT University, Melbourne Australia, working at the City Campus. Since completing his doctoral studies in computational physics, in 1977, he has been a member of faculty at the Australian National University, Swinburne University of Technology, Deakin University and, since January 2007, at RMIT University.

Ross has taught widely across the curriculum in areas such as systems analysis and design, supply chain management, software engineering, systems implementation, and software project management.

During the mid 1980's Ross took a break from university life and worked for the Defence Science and Technology Organisation (DSTO), with particular responsibilities in the areas of logistic systems analysis and computer simulation.

Ross has researched and published widely in systems methodologies, requirements engineering, and knowledge management. Much of this research has sought to apply and further develop systems thinking to tackle the sort of messy, ill-structured problems which real life presents to managers, of all kinds and at all levels. Research has centred on systems ideas, developed originally at Lancaster University (UK), now broadly classified as "Soft Systems Methodology" (SSM). In recent years these ideas have been applied to strategic decision making in the context of supply chain management, and requirements engineering. Research in the area of knowledge management has focussed on knowledge transfer via web-based self-support systems, and on the role of communities of practice in organisational knowledge work.

From this page you can access Ross Smith's Curriculum Vitae (C.V.), Publications List and a background to Research Interests, using the links to the left.

Enquiries are welcomed, via the various means shown below.

Professor Ross Smith
School of Business Information Technology,
RMIT University,
GPO Box 2476V, Melbourne,
Victoria, 3001 Australia.
Telephone: +61 3 9925 5412
Fax: +61 3 9925 5850
Mobile: +61 3 0419305225
E-mail: ross.smith@rmit.edu.au

Page last updated: 12 December 2007[ross.smith@rmit.edu.au]
© RMIT University 2007