Name & Present Position	Contacts	Academic Qualifications
Teaching & Industrial Experience	Professional Memberships	Publications
Theses Supervised	Grants and Awards	Referees

Name & Present Position:

Ross Smith
Professor,
School of Business Information Technology,
RMIT University,
GPO Box 2476V, Melbourne, Victoria, 3001 AUSTRALIA

Contacts:

Telephone: +61 3 9925 5412
Fax: +61 3 9925 5850
Mobile: +61 3 0419305225
E-mail: ross.smith@rmit.edu.au

Academic Qualifications:

BSc(Hons 1)(Melb) 1972 (Theoretical Physics)
PhD(Melb) 1976 (Computational Physics)
GradDip(Comp)(CCAE) 1979 (Computer Studies)

Teaching & Industrial Experience:

January 2007 - Present:
Professor,
School of Business Information Technology,
RMIT University.

Director of Teaching and Learning.
Lecturing in Information Systems, with particular responsibilities for Systems Analysis and Design. Various administrative responsibilities.
Active Research Areas:

• Systems Theory
• Requirements Engineering
• Knowledge Management

February 1999 - December 2006:
Associate Professor, including Associate Head (2 years)
and Acting Head (3 years),
School of Information Systems,
Deakin University.

Director of Bachelor of Business Information Systems degree program.
Lecturing in Management Information Systems, with particular responsibilities for Systems Analysis and Design, Strategic Management and Systems Implementation units. Various administrative responsibilities.
Active Research Areas:

• Systems Theory
• Requirements Engineering
• Knowledge Management

April 1990 - January 1999:
Principal Lecturer and Deputy Head of School,
School of Computer Science and Software Engineering,
Swinburne University of Technology.

Lecturing in Computer Science, with particular responsibilities for Systems Analysis and Software Engineering units. Various administrative responsibilities.
Active Research Areas:

• Systems Theory
• Software Process Modelling

June 1989 - March 1990:
Senior Lecturer,
Department of Computer Science,
Swinburne Institute of Technology.

Lecturing in Computer Science, with particular responsibilities for Systems Analysis and Software Engineering units. Various administrative responsibilities.
Active Research Areas:

• Application of the Soft Systems Methodology to the Analysis and Design of Information Systems
• The Analysis and Design of Decision Support Systems to support Strategic Transport Planning

July 1988 - June 1989:
Senior Research Scientist,
Science and Technology Plans Branch,
Defence Science and Technology Organisation (DSTO).

Responsible for the development of objective procedures, including relevant computer implementations, for the determination of resource allocation to elements of DSTO.
Involved in the preparation of associated policy advice papers for the DSTO Executive.

October 1987 - July 1988:
Senior Research Scientist,
Central Studies Branch,
Force Development and Analysis Division,
Department of Defence.

Carried out analysis, design and implementation of the Movement Planning Support System (MPSS), for the Department of Defence. This system provides integrated databases and applications for the analysis of strategic options for the transport of civilian and military cargo throughout Australia.

July 1987 - October 1987:
Senior Research Scientist (Merit Promotion), and

July 1984 - July 1987:
Research Scientist,
Central Studies Establishment,
Analytical Studies Branch,
Defence Science and Technology Organisation.

Conducted Systems Analysis of the RAAF in-service technical logistics system. Led a small group developing computer-based procedures for determining range safety criteria. Worked with a small team on the development of computer simulation models of Convoy Air Defence.
{Note: From July 1984 to June 1989 I was also an Hon. Visiting Fellow at the Department of Theoretical Physics, Research School of Physical Sciences, Australian National University}

July 1979 - July 1984:
Research Fellow,
Department of Theoretical Physics,
Research School of Physical Sciences,
Australian National University.

Developed models and associated computer codes to analyse resonance phenomena in heavy-ion nuclear reactions.

July 1977 - July 1979:
Postdoctoral Fellow,
Department of Theoretical Physics,
Research School of Physical Sciences,
Australian National University.

Developed models and associated computer codes to analyse light-ion nuclear reactions.

June 1976 - July 1977:
Staff Tutor,
School of Physics,
University of Melbourne.

Conducted tutorials and laboratory sessions in Physics. Developed models and associated computer codes to analyse light-ion nuclear reactions.

Additional Teaching Experience:
In addition to the teaching involved in the positions at RMIT, Deakin, Swinburne and University of Melbourne as listed above:

• In 1987 and 1988, lectured to the Master of Defence Studies Course at the Australian Defence Force Academy on introductory system concepts, introduction to soft systems, and the application of these ideas to information systems analysis.
• 1987, presented 4-week course to senior defence personnel at the Australian Counter Disaster College, on analysis and decision support techniques.

Professional Association Memberships:

• Member, Association for Information Systems
• Member, Association for Computing Machinery (ACM)
• Member, Australian Computer Society
• Affiliate, Institution of Electrical and Electronic Engineers
  
  Note: 2002 - 2004: Secretary, Australasian Chapter, Association for Information Systems
  
  Other:
• Editorial Board, Journal of Applied Systems Studies
• Co-chair, International Conference on Systems Thinking in Management, 2000
• General Chair, Seventh Australian Workshop on Requirements Engineering, 2002
• General Chair, Tenth Australian Workshop on Requirements Engineering, 2005

Publications:

• Publications: Information Technology, Defence Science and Computational Physics

Research Thesis Supervised:

PhD:
(completed)

V. Cooper (co-supervised with S. Lichtenstein)

“Knowledge Transfer in Enterprise IT Support Provision Using Web-based Self-service”

J. Fabre (co-supervised with S. Howard)

Designing Time at the User Interface: A Study of Temporal Aspects of Useability

B. Hanisch (co-supervised with B. Corbitt)

Exploring the Influences of the Development and Implementation of Speech-enabled Software on the Injury Management Business Processes in an Elite Sporting Club

S. Keller (co-supervised with S. Howard and J. Carroll)

Representation Across the Information Systems Design Process

A. Khushalani (co-supervised with S. Howard)

Modelling and Supporting Opportunistic Design Problem Solving

G. Pye (co-supervised with M. Warren)

Formalising a Method for Modelling Critical Infrastructure Systems

PhD:
(in progress)

N. Azizan(co-supervised with V. Cooper)

Critical Success Factors for Australian and Malaysian Government Websites: A Comparative Case Study

R. Barrow (Sydney University PhD candidate)(co-supervised with J. Carroll)

Methodologies for the Creation of Software Architectures: How and why are they not used as documented?

G. Koeglreiter (co-supervised with L. Torlina)

COP and the Wider Organisation: A Multi-Faceted KM Approach

C. Unnithan (co-supervised with B. Fraunholz)

A Process Model to Enhance Efficiency in Hospitals using Radio Frequency Identification Technology

DTech:
(completed)

Palitha Kuruppuarrachchi

Towards Managing User Resistance in Large ICT Projects

Masters (Research):
(completed)

J. Zhang (co-supervised with R. Watson)

An Investigation of Computer Support of the Soft Systems Methodology

Masters (Minor Thesis):
(completed)

S. Boyle (co-supervised with K. Bluff)

An Investigation of Heuristics used in the Construction of Conceptual Models from Root Definitions in the Soft Systems Methodology

B. De Silva

A Comparison of the State-Behaviour Modelling and Jacobson's Object-oriented Approach to Business Process Re-engineering

P. Houlihan (co-supervised with R. Watson)

Knowledge Representation within SSM: The Application on Nonmonotomic Logic to Soft System Methodology models

Premalatha Koneru

Information Systems Support of the Personal Software Process

Grace Te Lim (co-supervised with R. Watson)

A Soft Systems Investigation of Nursing Home Care: The Betheden Nursing Home Study

Vinh Thi Thu Nguyen

An Investigation of Object-oriented Analyst Responses to an On-Line Object-oriented Metrics Collection Utility used in Conjunction with a CASE Tool

Agnes Lai Yock Owyong

The Identification of Sub Systems in a Soft System Study with a view to Information Systems Development

D. A. Taylor (co-supervised with B. Donaldson)

An Object-oriented Design for the Three-Dimensional Viewing Pipeline

S. Taylor (co-supervised with H. Younessi)

A Model of Quality Aspirations of Post ISO 9000 Certified Organisations

H. Younessi

Towards a Systemic Approach to Object-Oriented Analysis

Honours (Minor Thesis):
(completed)

N. Davenport

If the Cap Fits: The Emergence of Leaders in Self-Organising Autonomous IT Project Groups

S. Dell Oro

An Exploratory Investigation of the Structure and Content of Induction Programs for IT Professionals

G. Gencoglu (co-supervised with G. Altmann and D. Mackay)

Using Soft Systems Methodology to Improve Supply Chain Effectiveness

R. Herbert (co-supervised with S. Keller)

An Exploratory Investigation of Web Accessibility Training Programs: A Means of Raising Awareness and Increasing the Adoption of Web Accessibility Guidelines in a Corporate Environment

B. Hill

An Investigation of the Development of Navigation Design Guidelines for Online Educational Applications Delivery to a Primary School Audience

K. Hodges (co-supervised with P. Joyce)

Information Systems Development Contracts: An Exploratory Study of Australian Legal Practitioners' and Information Systems Professionals' Perceptions

B. Kaukonde (co-supervised with C.Y. Lee)

A Comparative Study of the Influence of ICT Infrastructure and Business Culture on Electronic Business Practices of the Automotive Spare Parts Distribution Chains in Australia and Zimbabwe

R. MacDonald

An Exploratory Investigation of the Effects that HCI Design has on User Awareness of Application Security

L. Merlo (co-supervised with D. Mackay)

Investigating the Application of SSM to SCM: Integration with the SCOR Approach in a Workshop Environment

Anh Thy Tran Ngoc (co-supervised with M. van der Klooster)

Cooperation and Collaboration in the Small Business Sector: A Case Study

W. Reyes

Agile Approaches and Software Maintenance: Factors Affecting Implementation and Adoption

A. Silk (co-supervised with J. Mustard)

An Exploratory Investigation of Interface Design for Small Screen Devices: Navigation Options for the Delivery of Education Related Materials to Tertiary Students

M. van Wyk

Projecting Corporate Identity on the Internet

Research Grants:

 

1994

Australian Research Council (Small Grant)
TheoryBuilder: A Behavioural Perspective on Modelling and Improving Systems Development (with S. Howard)
$14,000

1998

National Teaching Development Grant
The Software Engineer's Apprentice (with M. Creek)
$45,942

2000

Deakin University Bridging Research Grant
TheoryBuilder: An approach and tool to support sequential data analysis
$20,000

2000

Deakin University, Faculty of Business and Law Grant
TheoryBuilder - Proof of Concept
$5,500

2000

School of Management Information Systems Grant
Using soft systems methodology to front-end the analysis and design of supply chain management systems - proof of concept (with G. Altmann and D. Mackay)
$1,650

2006

Australian Computer Society
Industry Based Learning Programs (with D. Mackay)
$5,000

2008

ALTC 2008 Competitive Grant Scheme
Building Academic Staff Capacity for using eSimulations in Professional Education for Experience Transfer (with Deakin University, Charles Sturt University and B. Corbitt, M. Dick, I. Searle and H. Zadeh, RMIT University)
$218,433

Awards:

 

2005

Deakin University, Faculty of Business and Law
Outstanding Contribution to Teaching and Learning (Team) (with C. Chan)
(including award of $1000)

Deakin University, Faculty of Business and Law
Outstanding Contribution to Marketing and Strategic Positioning (with J. Carmichael, C. Morrison and D. Wilde)
(including award of $1000)

2006

Deakin University Award for Teaching Excellence (with C. Chan)
(including award of $5,000)

Carrick Australian Award for University Teaching Citation for Outstanding Contributions to Student Learning (with C. Chan)
(including award of $10,000)

Referees:

Professor M.C. Jackson,
Director, The Business School, University of Hull, Cottingham Road, Hull, HU6 7RX, UK.
UNITED KINGDOM
Phone: +44 (0) 1482 466309
Fax: +44 (0) 1482 466097

Professor Matthew Warren,
Head, School of Information Systems, Deakin University, Geelong, Victoria 3217
AUSTRALIA
Phone: +61 3 5227 2843
Fax: +61 3 5227 3305

Professor Douglas Grant,
Dean, Faculty of Information and Communication Technology, Swinburne University of Technology, PO Box 218, Hawthorn, Victoria 3122, AUSTRALIA.
Phone: +61 3 9214 8764

Dr Michael Jarvis,
Principal Research Scientist - Special Projects, Capability Analysis Branch, Strategic Policy and Planning Division, Australian Defence Head Quarters, Russell Offices, Canberra, ACT 2600, AUSTRALIA.
Phone: +61 2 6265 6438
Fax: +61 2 6265 3195

Dr B.A. Robson,
Head, Department of Theoretical Physics, Research School of Physical Sciences, Australian National University, PO Box 4, Canberra, ACT 2601, AUSTRALIA.
Phone: +61 2 6249 2971
Fax: +61 2 6249 4676

Professor Ross Smith
School of Business Information Technology,
RMIT University,
GPO Box 2476V, Melbourne,
Victoria, 3001 Australia.
Telephone: +61 3 9925 5412
Fax: +61 3 9925 5850
Mobile: +61 3 0419305225
E-mail: ross.smith@rmit.edu.au

Page last updated: 6 January 2010[ross.smith@rmit.edu.au]
© RMIT University 2009